TREAD+ Refund or Relocation
Request Form

Peloton is pleased to announce that the new Tread+ Rear Safety Guard is now available for installation. Peloton is offering the rear guard to existing Tread+ Members for free, in-home installation, as part of Peloton’s voluntary recall, in cooperation with the U.S. Consumer Product Safety Commission. For more information on the Rear Safety Guard please visit this form.
As an alternative to the Rear Safety Guard, carefully review the options available set forth below and contact Peloton using the form BELOW:

  • Partial Refund: As an alternative to receiving the free Rear Safety Guard, Peloton is offering Members a prorated refund based on the date the unit was purchased. If you would like to request the refund option, please enter your information below. Note, units that have received the free Safety Guard are not eligible for a refund.

  • Alternatively, at your request, we will relocate the Tread+ to a location in your home where access by children or pets is restricted, free of charge.

Please enter your information below to start your request.

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